
PTS Bahasa Asing Pariwisata
Flashcard
•
English
•
10th Grade
•
Practice Problem
•
Hard
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10 questions
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1.
FLASHCARD QUESTION
Front
In handling guest reservations, what should we avoid?
Back
Gossiping
2.
FLASHCARD QUESTION
Front
Why include arrival date in reservation?
Back
To prepare the guest's needs.
3.
FLASHCARD QUESTION
Front
Guest cancels reservation.
Back
No problem sir, let me know your checking-date.
4.
FLASHCARD QUESTION
Front
Importance of knowing each other among staff?
Back
Making a good relationship
5.
FLASHCARD QUESTION
Front
Did not hear someone's name clearly, what to say?
Back
May I spell your name?
6.
FLASHCARD QUESTION
Front
Spelling system NOT correct:
Back
M for Michael
7.
FLASHCARD QUESTION
Front
Wanting to know a guest's name?
Back
Let me know your name please.
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