Front

Friendships rely on active listening, which involves more than just hearing. Active listeners use verbal and nonverbal cues to show they are engaged. What indicates active listening?

Back

Your body language shows that you’re paying attention.

Front

Selma is actively listening to Lyle's beach story. What will she likely do?

Back

say “mhm” as Lyle tells his story.

Front

Active listening, or 'whole body listening', requires more than just ears. It involves posture, focus, and emotional connection. What does not show active listening?

Back

slouching

Front

Active listening is a two-way street where both contribute and learn. It helps understand diverse perspectives and challenges your own ideas.

Back

It allows you to stretch your ideas and perspectives.

Front

Active listening involves an open mind, considering the value of what is said without pre-judging. It’s about understanding the speaker's perspective.

Back

Trying to understand where the speaker is coming from.

Front

Miscommunication causes conflicts. Active listening, which includes empathy, helps resolve them. Can you improve your active listening skills?

Back

You can get better at active listening.

Front

Communication includes spoken, written, and nonverbal forms. Nonverbal cues express feelings and needs, like body language. Example of nonverbal communication?

Back

shrugging your shoulders

Front

Four communication styles: passive, aggressive, passive-aggressive, assertive. Passive communication means prioritizing others' needs over your own, often leading to being taken advantage of. Cues include soft speech, looking down, mumbling, or slouching.

Back

Considering the other person’s needs more than your own.

Front

Aggressive communication opposes passive communication. It disregards others' needs, often leading to conflict. Signs include yelling and invading personal space.

Back

Aggressive communication is not an effective way to settle a disagreement.

Front

Passive-aggressive communication appears passive but hides anger. It involves subtle aggression like muttering insults or giving the silent treatment, leading to conflict.

Back

acting laid-back on the surface but being mean in secret small ways