Chapter 1 Vocab & Review

Front

Encoding means the process of associating an idea with words and speaking them to convey a message.

Back

The process of taking an idea or mental image, associating that image with words and then speaking those words to convey a message.

Front

Verbal Message

Back

refers to words that we speak

Front

Non-verbal Message

Back

refers to tone of voice, personal appearance, posture, gestures, body movements, space usage, and eye movement.

Front

Channel

Back

The means through which the message travels.

Front

Physiological Noise

Back

Bodily processes and states that interfere with a message.

Front

Psychological Noise

Back

Mental or emotional states that impede message transmission.

Front

Physical Noise

Back

Message interference when noise makes it hard to hear.

Front

Cultural Noise

Back

Message interference from differing worldviews.

Front

Benefits of developing public speaking skills:

Back

Personal, Professional, Public life

Front

Public speaking is a highly sought after skill by employers.

Back

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