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Final Exam Professional Communications - M1 Fall 2024

Final Exam Professional Communications - M1 Fall 2024

Assessment

Flashcard

others

Practice Problem

Hard

Created by

JULIE KUPKOWSKI

FREE Resource

Student preview

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33 questions

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1.

FLASHCARD QUESTION

Front

Communication is a process to create and convey shared understanding.

Back

True

2.

FLASHCARD QUESTION

Front

Communication Process steps: think, encode, transmit, ____, decode, feedback.

Back

receiving

3.

FLASHCARD QUESTION

Front

Steps to understand and retain a message: receiving, understanding, evaluating, remembering, and responding.

Back

The Listening Process

4.

FLASHCARD QUESTION

Front

Involves listener feedback by restating what was heard.

Back

Active Listening

5.

FLASHCARD QUESTION

Front

__________ _____________: taking in information with minimal reaction.

Back

Passive Listening

6.

FLASHCARD QUESTION

Front

Verbal messages are conveyed through body language and facial expressions.

Back

False

7.

FLASHCARD QUESTION

Front

Eye contact, facial expressions, gestures, posture, and proximity are all types of __________ communication.

Back

Non-verbal communication.

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