Career Exam

Front

Always use a subject line in emails.

Back

Subject line

Front

Before sending, always __________ your email.

Back

proofread

Front

Greeting in emails?

Back

True

Front

Some discussions are better face-to-face due to misunderstanding risks in email.

Back

True

Front

Receiving an upsetting email:

Back

Wait until calm to respond appropriately.

Front

Importance of email etiquette:

Back

All of the above

Front

Proactive behavior involves taking initiative and acting in advance to address expected challenges.

Back

Taking initiative and acting in advance to deal with expected difficulties

Front

Not letting a bad mood affect me.

Back

Proactive

Front

Language that shows a lack of proactivity:

Back

There's nothing I can do.

Front

First step when faced with rudeness?

Back

Pause and consider your response.