Building Relationship with Customers Vocabulary

Front

Brand image

Back

Image de marque

Front

Brand reputation

Back

Réputation de la marque

Front

Competitive advantage

Back

Avantage concurrentiel

Front

Competitors

Back

Concurrents

Front

Continuous improvements

Back

Améliorations continues

Front

Cost-effective

Back

Rentabilité

Front

Customer churn

Back

Taux d'attrition de la clientèle (perte de clientèle)

Front

Customer insights

Back

Connaissance du client

Front

Customer loyalty

Back

Fidélisation de la clientèle

Front

Customer preferences and needs

Back

Préférences et besoins des clients