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4.1 Communication skills - questioning techniques

4.1 Communication skills - questioning techniques

Assessment

Flashcard

12th Grade

Practice Problem

Easy

Created by

Lois Breaux

Used 12+ times

FREE Resource

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25 questions

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1.

FLASHCARD QUESTION

Front

What type of questions invite a one-word answer, such as ‘yes’ or ‘no’?

Back

Closed questions

2.

FLASHCARD QUESTION

Front

What type of questions are popular as icebreakers in group situations because they’re easy to answer?

Back

Closed questions

3.

FLASHCARD QUESTION

Front

What type of questions are: 'Do you drive?' or 'Did you take my pen?'

Back

Closed questions

4.

FLASHCARD QUESTION

Front

Require a little more thought and generally encourage wider discussion and elaboration. They can’t be answered with a simple yes or no response. For example: ‘what do you think of your boss?’ Or ‘why did you choose that car?’

Back

Open questions

5.

FLASHCARD QUESTION

Front

Useful for: critical or creative discussion, finding out more information about a person or subject

Back

Open questions

6.

FLASHCARD QUESTION

Front

Useful for gaining clarification and encouraging others to tell you more information about a subject.

Back

Probing questions

7.

FLASHCARD QUESTION

Front

Usually a series of questions that dig deeper and provide a fuller picture. For example: ‘when do you need the finished project, and is it ok if I email it to you?’

Back

Probing questions

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