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Account Management Flashcard

Account Management Flashcard

Assessment

Flashcard

Other

12th Grade

Practice Problem

Hard

Created by

Elisha McDaniel

FREE Resource

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14 questions

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1.

FLASHCARD QUESTION

Front

Which of the following is a common account change request? Update Customer Information, Request a Refund, Cancel an Order, Change Payment Method

Back

Update Customer Information

2.

FLASHCARD QUESTION

Front

What can be updated on a customer's profile but not on an order? Options: Billing Address, Order Quantity, Shipping Method, Payment Method

Back

Billing Address

3.

FLASHCARD QUESTION

Front

What is the status of wholesale account requests? Options: Not accepting new accounts, Open for all, Pending approval, Limited access

Back

Not accepting new accounts

4.

FLASHCARD QUESTION

Front

What is the purpose of the "More Actions" option?

Back

To merge customer accounts

5.

FLASHCARD QUESTION

Front

What is the first step in checking a customer's registration status?

Back

More Actions in their Shopify account

6.

FLASHCARD QUESTION

Front

Where can a customer also redeem their rewards?

Back

Rewards can be redeemed on our desktop site under their account

7.

FLASHCARD QUESTION

Front

What is the reward option shown in the "Spend points" box? Options: $10 off coupon, $50 off coupon, Free shipping, 10% discount

Media Image

Back

$50 off coupon

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