Customer Service Vocabulary

Customer Service Vocabulary

Assessment

Flashcard

Life Skills

7th - 12th Grade

Hard

Created by

Debbie Wood

Used 2+ times

FREE Resource

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8 questions

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1.

FLASHCARD QUESTION

Front

A person who wants to buy goods or services.

Back

customer

2.

FLASHCARD QUESTION

Front

The way employees treat customers.

Back

customer service

3.

FLASHCARD QUESTION

Front

Written rules that tell how a business handles customer service.

Back

policy

4.

FLASHCARD QUESTION

Front

The boss in a business.

Back

manager

5.

FLASHCARD QUESTION

Front

Person who works for a business.

Back

employee

6.

FLASHCARD QUESTION

Front

Card that lets you tell a business what you think.

Back

comment cards

7.

FLASHCARD QUESTION

Front

Place that sells goods or services.

Back

business

8.

FLASHCARD QUESTION

Front

Taking your time with a customer.

Back

patient