
Effective Workplace Communication Flashcard
Flashcard
•
English
•
9th Grade
•
Hard
Wayground Content
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15 questions
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1.
FLASHCARD QUESTION
Front
What is effective workplace communication?
Back
Effective workplace communication is the process of exchanging information and ideas in a clear, concise, and respectful manner, fostering collaboration and understanding among team members.
2.
FLASHCARD QUESTION
Front
Why is listening important in communication?
Back
Listening is crucial in communication as it helps to understand others' perspectives, builds trust, and ensures that messages are accurately received and interpreted.
3.
FLASHCARD QUESTION
Front
What are nonverbal cues?
Back
Nonverbal cues are forms of communication without words, such as body language, facial expressions, gestures, and tone of voice, which can convey emotions and attitudes.
4.
FLASHCARD QUESTION
Front
How can one improve their listening skills?
Back
One can improve listening skills by practicing active listening, which involves fully concentrating, understanding, responding, and remembering what is being said.
5.
FLASHCARD QUESTION
Front
What should you do when a conversation becomes heated?
Back
When a conversation becomes heated, it is important to remain calm, listen actively, and remember the common goal to facilitate a constructive dialogue.
6.
FLASHCARD QUESTION
Front
What is the significance of seeing problems from multiple perspectives?
Back
Seeing problems from multiple perspectives enhances communication by allowing for a more comprehensive understanding of issues, leading to better problem-solving and collaboration.
7.
FLASHCARD QUESTION
Front
What are some barriers to effective communication?
Back
Barriers to effective communication can include language differences, cultural misunderstandings, emotional biases, and environmental distractions.
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