Member Services training

Member Services training

Assessment

Flashcard

Specialty

University

Hard

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9 questions

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1.

FLASHCARD QUESTION

Front

What is not an acceptable item of clothing to wear to a shift? Close toed athletic shoes, Member services polo, Sweatpants, name tag

Back

Sweatpants

2.

FLASHCARD QUESTION

Front

When acting professional you should? Watch your language, Do not occupy your time with things that distract you, Keep your area clean

Back

all of the answer choices

3.

FLASHCARD QUESTION

Front

What are the 5 major things you need to do in member services? Options: Communication, equity and inclusion, professionalism, critical thinking, and teamwork, bonding, talking, group me, email, and subitup, communication, equity, professionalism, critical thinking, bonding, communication, equality, group me, subitup, and teamwork

Back

Communication, equity and inclusion, professionalism, critical thinking, and teamwork

4.

FLASHCARD QUESTION

Front

What do dual enrollment students need? Options: to be 17 years old or older, be taking dual enrollment classes, pay in full at the STUDENT ACCOUNTS OFFICE, All answer options

Back

All answer options

5.

FLASHCARD QUESTION

Front

How do you qualify to be a semester off student? Options: take classes the semester prior, take classes within the year, promise to take classes the next semester, take spring classes

Back

take classes the semester prior

6.

FLASHCARD QUESTION

Front

Retiree members can: get a free membership, get a day pass for $6, self sponsor a day pass, not get a membership

Back

self sponsor a day pass

7.

FLASHCARD QUESTION

Front

Alumni can get a membership by...
Options:
give us proof of JSU enrollment
purchasing a membership at the alumni association
paying $24 a month
asking for one

Back

purchasing a membership at the alumni association

8.

FLASHCARD QUESTION

Front

Recent Alumni must: all of the answer options, have proof of graduation, join the alumni association, have graduated in the past year

Back

all of the answer options

9.

FLASHCARD QUESTION

Front

Who qualifies as an affiliate? Options: student, JSU Staff, any member, Sodexo

Back

Sodexo