Spring- Communication, Management, and Leadership Test

Front

Communication allows us to ____________ to other people.

Back

Connect

Front

Sound, words, speaking, and language are the key components of which type of communication?

Back

Verbal communication

Front

_________ is the formality with which you speak based on social positions and relations.

Back

Register

Front

Communication is not one of the most important employability skills.

Back

False

Front

The words you say make up what percentage of communication?

Back

7%

Front

Which of the following is not part of non-verbal communication? Facial Expressions, Body Language, Gestures, Silence, Making Sounds

Back

Making Sounds

Front

It is not that important for your non-verbal signals to match up with the words you say.

Back

False

Front

Effective communication only benefits the listener.

Back

False

Front

What is the first step to becoming an active listener? Options: Provide Feedback, Respond accordingly, Pay attention, Show you are listening

Back

Pay attention

Front

What type of question is used to get more information? Options: Open-ended, Probing, Reflective, Listening

Back

Probing