Organizational Communications Final Review

Front

Stated beliefs and visions

Back

Values

Front

Ceremonies celebrating values and hero's

Back

Rites and Rituals

Front

Communication systems through which values are instituted and reinforced

Back

Cultural Network

Front

People who exemplify values

Back

Heroes

Front

Phases of Socialization: Individualizing role and establishing methods to negotiate tensions

Back

Metamorphosis

Front

Phases of Socialization: Experiencing discrepancies between expectations and reality

Back

Encounter phase

Front

Phases of Socialization: Learning about an organization before joining

Back

Anticipatory

Front

Phases of Socialization: Process by which an organization trains newcomers to assume roles

Back

Socialization

Front

Inauthentically perform certain feeling displays in order to satisfy role expectations

Back

Surface acting

Front

Emotions arising from interactions with co-workers

Back

Relational emotions