Q2 Benchmark Workplace Skills Flashcard

Front

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:

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creativity and innovation.

Front

Which is the best example of "demonstrating creativity and innovation"? Options: displaying a disciplined work ethic, prioritizing your job tasks on a daily basis, developing and/or improving products, services, or processes

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developing and/or improving products, services, or processes

Front

You are working on a time-sensitive project. Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to complete a project for him that is due that day. Following problem-solving steps, what is the FIRST step you should take to ensure all work is completed?

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clarify the priority of objectives with the project leader.

Front

Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's:

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initiative.

Front

Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should:

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follow company policy.

Front

Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?

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integrity

Front

Even though Carla wants to view the updates on her social media accounts, she stays on task and waits for her scheduled break. Carla is demonstrating:

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work ethic.

Front

As an employee, employers assess your work ethic based on your: appearance, attitude, fairness to others, unused personal leave.

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attitude.

Front

You have been working on a game design project with your manager who has been repeatedly using inappropriate language which makes you uncomfortable. You have already asked him to stop doing so. What should you do?

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Remain calm and report the problem up the chain of command.

Front

At the conclusion of making a presentation to a large group, someone from the audience asks you a long, elaborate question. What is the best practice to use in order to answer the question effectively?

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Restate the key question and ask if your understanding is correct.