Social Skills and Assertiveness

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What are social skills?

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Observable behaviors, thoughts, and emotions that help maintain satisfactory interpersonal relationships, ensuring respect for our rights and achieving our objectives.

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What is the importance of social skills?

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They are a source of well-being, improve quality of life, and help avoid negative emotions and rejection.

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What are the components of social skills?

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Verbal and non-verbal communication, making or rejecting requests, conflict resolution, and effective response to criticism.

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What are the three dimensions of social skills?

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Observable motor behavior, cognitions (beliefs, thoughts, mental images), and emotional components.

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What is assertiveness?

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An attitude of self-affirmation and defense of personal rights, expressing feelings, preferences, needs, and opinions while respecting those of others.

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What are the characteristics of assertive people?

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They know themselves, accept themselves unconditionally, manage their feelings, communicate effectively, and express wishes and opinions.

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What are the positive consequences of assertiveness?

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Facilitates communication, improves interpersonal relationships, enhances self-esteem, and creates a positive atmosphere.

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What are non-assertive behaviors?

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Inhibition, submission, passivity, withdrawal, and allowing oneself to be dominated by others.

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What are the consequences of non-assertive behaviors?

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Unsatisfactory personal relationships, relationship problems, and internal and external inhibition.

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What is aggressiveness?

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Not respecting others, offending them, and using imposition or violence to resolve conflicts.