Work Readiness Skills Flashcard

Front

Which of the following is a key component of effective business communication?
Options:
Using technical jargon,
Active listening,
Speaking loudly,
Interrupting frequently

Back

Active listening

Front

In a team setting, what is the primary benefit of collaboration? Options: Increased individual workload, Faster decision-making by one person, Reduced communication

Back

Diverse perspectives and ideas

Front

Which of the following is a time management technique that involves prioritizing tasks? Multitasking, Procrastination, The Eisenhower Box, Random task selection

Back

The Eisenhower Box

Front

What is the first step in problem-solving strategies?

Back

Identifying the problem

Front

Which principle is essential for providing excellent customer service? Options: Ignoring customer feedback, Consistent communication, Delayed response times, Rigid policies

Back

Consistent communication

Front

What does the term "liquidity" refer to in financial literacy?

Back

The ease of converting assets into cash

Front

Which of the following is an example of a business vocabulary word? Photosynthesis, Synergy, Mitosis, Evaporation

Back

Synergy

Front

How can active listening improve business communication skills?

Back

By ensuring understanding and clarity

Front

What is a common barrier to effective teamwork and collaboration?

Back

Conflicting goals

Front

Which time management technique involves breaking work into intervals, traditionally 25 minutes in length, separated by short breaks?

Back

The Pomodoro Technique