Chapter 1 Professionalism

Front

What is the ability to make changes to better match, or fit, in new situations called?

Back

Adaptability

Front

How do personal thoughts or feelings affect a person's outward behavior?

Back

Attitude

Front

What is the ability of a person to perceive emotions in oneself and in others, as well as meet those needs appropriately?

Back

Emotional intelligence quotient

Front

What is having the ability to share someone else's emotions called?

Back

Empathy

Front

What are skills that help an individual find a job, perform well in the workplace, and gain success in a job or career?

Back

Employability skills

Front

What is the ability to adjust when situations change?

Back

Flexibility

Front

What are critical skills necessary to perform the required work-related tasks of a position?

Back

Hard skills

Front

What is the perception others have of a person based on that person's dress, behavior, and speech?

Back

Image

Front

What is talking with people you know and who know you called?

Back

Networking

Front

What is the expectation that things will turn out well?

Back

Optimism