Business Essentials Unit 6 Test Review

Front

What effect does orderly and systematic behavior have on stress in the workplace?

Back

Reduces stress

Answer explanation

Orderly and systematic behavior in the workplace helps reduce stress by promoting efficiency, organization, and predictability, leading to a more manageable work environment.

Front

At Oh-So-Good Gourmet Cookie Company, Todd is the warehouse manager, Pamela is the lead shipping clerk, David is a part-time shipping clerk, Carrie is the shipping supervisor, and Sharon is the vice president of distribution. Following a vertical chain of command, who is Carrie's direct supervisor?

Back

Sharon

Answer explanation

Following a vertical chain of command, Carrie's direct supervisor is Sharon, the vice president of distribution.

Front

Why are unions a powerful force in business?

Back

They organize workers into a single bargaining unit and increase their bargaining power.

Answer explanation

Unions are a powerful force in business because they organize workers into a single bargaining unit and increase their bargaining power.

Front

What aspect of collective bargaining signals the successful end of negotiations?

Back

Management and union leaders have reached a tentative agreement.

Answer explanation

The successful end of negotiations in collective bargaining is signaled by management and union leaders reaching a tentative agreement.

Front

Which of the following is an advantage to workers of having a union represent them? Democratic votes on issues, Higher wages and better benefits, More vacation time, Less work hours

Back

Higher wages and better benefits

Answer explanation

Higher wages and better benefits are advantages to workers of having a union represent them, as unions negotiate for improved compensation and benefits on behalf of their members.

Front

How do unions benefit businesses?

Back

Unions can help businesses save time by recruiting employees.

Answer explanation

Unions can help businesses save time by recruiting employees.

Front

Which of the following is a benefit of effective human relations at work? Increased wages, Increased cooperation, Low productivity, More downtime

Back

Increased cooperation

Answer explanation

Increased cooperation is a benefit of effective human relations at work as it fosters teamwork and collaboration among employees.

Front

Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relationships?

Back

Carrying your own weight

Answer explanation

Calling in sick only when truly sick shows responsibility and contributes positively to the team, hence exemplifying the behavior of carrying your own weight.

Front

Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?

Back

Demonstrating courtesy and respect

Answer explanation

Sharing equipment with coworkers demonstrates courtesy and respect, which builds positive working relationships.

Front

Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working relationships?

Back

Getting to know others on your work team

Answer explanation

Organizing a charity event with coworkers helps in getting to know others on your work team, which builds positive working relationships.