Consumer Protection and Consumer Rights Flashcard

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What is consumer protection?

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Laws and regulations to protect consumers from unfair business practices

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What are the basic consumer rights?

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The basic consumer rights include the right to safety, the right to be informed, the right to choose, and the right to be heard.

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What is the role of consumer protection agencies in ensuring consumer rights?

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They enforce laws and regulations to protect consumers from unfair or deceptive business practices.

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What are some common examples of consumer rights violations?

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False advertising, deceptive pricing, unfair billing practices, failure to provide adequate product safety information

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How can consumers protect themselves from fraudulent practices?

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Being cautious of suspicious offers, verifying the legitimacy of businesses, and safeguarding personal information

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What are the legal remedies available to consumers in case of rights violations?

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Filing a lawsuit, seeking compensation, or requesting a refund

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What is the significance of consumer awareness in protecting consumer rights?

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Consumer awareness helps consumers understand their rights and make informed choices, leading to better protection of consumer rights.

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How does consumer protection contribute to a fair and competitive marketplace?

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Consumer protection ensures fair treatment and access to accurate information for consumers, promoting competition and preventing monopolistic practices.

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What are the responsibilities of businesses in ensuring consumer protection and rights?

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Ensuring consumer protection and rights through safe products, accurate information, fair pricing, and addressing complaints.

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What are some key consumer protection laws and regulations in your country?

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The Consumer Protection Act, 2019