WPR Flashcard #1 Skills 1-5

Front

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:

Back

creativity and innovation

Front

Which is the best example of "demonstrating creativity and innovation"? Options: Evaluating potential solutions and resources, Displaying a disciplined work ethic, Prioritizing your job tasks on a daily basis, Developing and/or improving products, services, or processes

Back

Developing and/or improving products, services, or processes

Front

Eli proposed a plan to expand his business while cutting costs. This is an example of:

Back

Developing and/or improving products, services, or processes

Front

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:

Back

creativity

Front

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):

Back

innovation

Front

An example of demonstrating creativity and innovation at work is to:

Back

learn to do your job more efficiently

Front

The ability to find and allocate available resources to improve a product or service is an example of:

Back

innovation

Front

During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to:

Back

research how competitors have done it

Front

Which of the following statements best resembles the creative process? Find a disruption and imitate it. Find a repeating pattern. Focus on a single idea and repeat it. Find a pattern and disrupt it.

Back

Find a pattern and disrupt it.

Front

You are working on a time-sensitive project. Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to complete a project for him that is due that day. Following problem-solving steps, what is the FIRST step you should take to ensure all work is completed?

Back

Clarify the priority of objectives with the project leader.