Social Media Certification

Front

This channel currently has the largest audience on social media

Back

Front

This channel is considered the most effective at generating brand awareness.

Back

Front

This channel is often used by companies to provide customer service.

Back

Front

Pick the best social media channel to attract stay at home moms between the ages of 27 and 35 to your Etsy.com shop.

Back

Front

ROI in social media deals with all aspects EXCEPT: reputation, building awareness, social contacts, satisfying customers

Back

social contacts

Front

An audit should be conducted every _____________.

Back

year /year and 1/2

Front

The best way to prove ROI is by: creating a spreadsheet from all social media used, tracking post frequency, worst and best performing posts, all the above

Back

all the above

Front

What is a social media audit?

Back

a hard look at all social media activity and conversations about your brand

Front

Creating _________________ for employees will assist you in tracking engagement.

Back

hashtags

Front

What should you do if your competitor experiences a big, public blunder?

Back

be empathetic to their clients