IC3 GS6 Level 1 Domain 5 Assessment

Front

Inclusive language avoids _____ toward people no matter their race or gender.

Back

bias

Front

Which may be the most effective way to ask a remote co-worker a simple question with the expectation that they will answer quickly? Options: Email, Instant Messaging, Memo, In-person

Back

Instant Messaging

Front

What is the purpose of acceptable use policies?

Back

To protect businesses or institutions from network misuse.

Front

If the user chooses the Reply option, who will receive the response?

Back

Ben Walt

Front

A carbon copy is sent _____, meaning the recipients on the To line will see that a copy was sent and to whom it was sent.

Back

publicly

Front

In which scenario is screen sharing the best option for users to resolve an issue? A couple wants to talk in their free time. An IT technician needs to make basic fixes to an employee's computer remotely. A mother is arguing with her daughter. A boss needs to inform their employees of a meeting.

Back

An IT technician needs to make basic fixes to an employee's computer remotely.

Front

Which sentence demonstrates inclusive language? Options: I would like to thank policemen for keeping our city safe. I would like to thank policewomen for keeping our city safe. I would like to thank police officers for keeping our city safe. I would like to thank veteran police officers for keeping our city safe.

Back

I would like to thank police officers for keeping our city safe.

Front

Which of the following is an example of using inclusive language in a workplace email? Dear Ladies,, Dear Gentlemen,, Dear Sir or Madam,, Dear Team Members,

Back

Dear Team Members,

Front

When is it most appropriate to use a blind carbon copy (BCC) in an email?

Back

When you want to keep recipients' email addresses private.

Front

what does CC stand for?

Back

Carbon Copy