Topic 4 Flashcard

Front

What is leadership?

Back

Influencing individuals and groups to achieve organizational goals.

Front

Which of the following is NOT a leadership characteristic? a) Intelligence, b) Initiative, c) Cooperation, d) Aggressiveness

Back

Aggressiveness

Front

How many main styles of leadership were discussed in this topic?

Back

Four

Front

Which leadership style encourages employee participation but can be time-consuming?

Back

Democratic

Front

Laissez-Faire leadership works well with: Experienced employees, Unskilled employees, Aggressive employees, All employees equally

Back

Experienced employees

Front

Which of the following is NOT a main type of communication? a) Listening, b) Verbal, c) Nonverbal, d) Technical

Back

Technical

Front

What is one way to improve listening skills? Options: a) Ignore feedback, b) Stop practicing after a few days, c) Practice every day, d) Focus only on the message

Back

Practice every day

Front

Which is a characteristic of verbal communication?

Back

Believing in the message

Front

Which of the following is NOT a verbal channel of communication? a) Written, b) Email, c) Face-to-face conversation, d) Hand gestures

Back

Hand gestures

Front

Nonverbal communication involves:

Back

Communicating without speaking