Obj. 2.03: SM-066 Posttest

Front

Which of the following examples best depicts the directing function: A supervisor tells her team the tasks they need to complete., A manager hires six new staff members., A CEO determines the company’s goals., A president figures out which staff members should report to him.

Back

A supervisor tells her team the tasks they need to complete.

Front

Which of the following statements about directing is true:
Directing is considered the “heart” of management.
Some employees do not need direction.
Staffing is more important than directing.
Only top-level managers participate in directing.

Back

Directing is considered the “heart” of management.

Front

When a marketing manager goes on vacation, the marketing staff does not know what tasks to do and does not feel like it can work ahead on anything. This example illustrates that

Back

directing is the starting point of action.

Front

What happens if managers do not coordinate individual employees’ work and effort?

Back

Employees duplicate tasks and are not efficient.

Front

Why is it important for managers to provide stability through direction?

Back

Employees who feel secure are more productive and happier.

Front

Which of the following is an example of a manager directing the company’s resources efficiently: Michael makes sure his employees understand the value of their work., Lina trains her staff on the latest software they will be using., Tyrell tells Diane to use a part of her budget on a new ad campaign., Renee offers Enrique a raise if he improves his performance.

Back

Tyrell tells Diane to use a part of her budget on a new ad campaign.

Front

When BlueLight, Inc. merged with a competitor, the managers strived to instruct their employees on the best ways to transition. This is an example of how directing

Back

initiates changes smoothly.

Front

Directing is pervasive, which means that it

Back

happens at every level of the organization.

Front

Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing?

Back

People-focused

Front

Which of the following examples best illustrates the creative aspect of directing: A supervisor tries to determine why his employees aren’t getting along. A manager instructs employees to develop a new website. A CEO directs a manager, who directs lower level employees. A supervisor spends time getting to know each employee individually.

Back

A manager instructs employees to develop a new website.