Ch. 5 Management Flashcardizz

Front

What are ethics?

Back

A system of rules that governs the ordering of values

Front

Who often suffers the most in ethical issues within companies?

Back

The rank-and-file employees

Front

Why is doing the right thing not always easy according to the text?

Back

Due to temptations

Front

What is a common unconscious bias that people have?

Back

Favoring their own group

Front

Which of the following is a behavior often exhibited by managers? Hiring people who are different from them, Always taking less credit than they deserve, Thinking they are immune to conflicts of interest, Blaming themselves when they deserve the blame

Back

Thinking they are immune to conflicts of interest

Front

What is a potential result of lying during a negotiation?

Back

Short-term gain and economically positive.

Front

What is a benefit of telling the truth in a negotiation?

Back

Supports high-quality, long-term relationship.

Front

Which of the following is a result of lying due to conflicting expectations? Options: Emotionally more difficult than lying., May correct underlying problem., Easier to lie than to address the conflict., Develops one’s reputation as an honest person.

Back

Easier to lie than to address the conflict.

Front

What is a result of telling the truth when facing conflicting expectations?

Back

Emotionally more difficult than lying.

Front

What is a possible result of lying to keep a confidence?

Back

Maintains relationship with the party for whom confidence is kept