Lean Six Sigma - Intro & Define Chapters

Front

_____ is a tool that is used in the DEFINE phase of lean Six Sigma DMAIC, and can be used in finding the root of a problem.

Back

SIPOC

Front

The definition of Lean is to concentrate effort on _____ while improving process flow to achieve speed and agility at lower cost.

Back

removing waste

Front

What does NVA stand for in the context of repeating details missed in a meeting?

Back

Non-value add

Front

What does DMAIC stand for?

Back

Define, Measure, Analyze, Improve, Control

Front

How many basic quality tools are there?

Back

7

Front

What is Dr. Deming known for? Options: continual improvement of quality, Toyota, Japanese assembly lines, thinking

Back

continual improvement of quality

Front

Kaizen is

Back

Japanese term for "continuous improvement"

Front

After WWII this company had a defective assembly line. They adopted the Dr. Deming continuous improvement philosophy to eliminate inefficiency. What company?

Back

Toyota

Front

In this process team members should bring a diverse set of ideas, knowledge and experience to help find a solution

Back

Team-based problem solving

Front

An example of a micro-improvement could be: Go to bed earlier, Wake up late, Eat breakfast slowly, Have no idea what you are going to wear

Back

Go to bed earlier