What should Irena do to view promotional product videos in RealMedia format that do not open in Windows Media Player?

Convert the video files to the WMV format, because RealMedia files will not play in Windows Media Player.

Roberto's company is releasing updates to a specific product. H. needs to educate the company's sales managers, who are located in various international locations, about the new product updates. Which method would be the most economical and efficient solution for Roberto to discuss the required information with the sales managers synchronously? Options: Schedule a Webinar with the sales managers so that the updates can be demonstrated and any questions answered with the entire group., Schedule time for all members to meet in one physical location, Send a Powerpoint with the information

Schedule a Webinar with the sales managers so that the updates can be demonstrated and any questions answered with the entire group.

Gabby suspects that an attacker has gained control of her system. Which of the following is the most appropriate action for her to take? Contact Technical Support and let them handle the issue. Purchase a new computer.

Unplug the computer network cable and/or disable the computer's wireless NIC

When using secure authentication, which of the following are required? A user name, a password and encryption of transmitted data, A username and password., A client, server, and username and password

A user name, a password and encryption of transmitted data

Why should Marcella cancel her online transaction instead of proceeding?

Because the link does not use SSL/TLS encryption and therefore the information Marcella enters would not be secure.

Paul has just finished a very important sales meeting with a potential customer and he needs to update his supervisor at the corporate office, which is located in another country. Paul is debating whether to text or e-mail his supervisor about the meeting details. Which of the following would be the best practice for communicating with his supervisor?

Send a brief text message update now, and then send the meeting details in an e-mail message later.

A friend just sent you a link to a Facebook page with information that you find very useful. You want to be able to recall the site in the future from your desktop computer, or from your mobile device while away from your desk. Which is the best approach?

Add the link to a cloud-based bookmark service such as Delicious or Google Bookmarks.

What does the GNU GPL Version 3 license allow Emelia and Lola to do with their software?

The software enters the public domain for free use and can be altered by other programmers, who must then make their changes freely available as well.

A family member has just sent you an e-mail message that contains highly personal details about a family matter. The message was sent to your company e-mail address. The family member has requested that you respond with your ideas about how to resolve the situation. Which of the following is a reason for you to call your family member and discuss the matter over the phone instead? Because it is illegal to use company computer with personal emails, Because your employer has the right to read your e-mail, Because you want to make sure the family member gets all the information.

Because your employer has the right to read your e-mail

What would be the most appropriate way Selena could use an SMS (text) message in relation to her business proposal? Options: To alert her manager that she has sent the proposal via e-mail so her manager can view the proposal as soon as possible, To send the proposal to the manager to ensure they get it quickly, To let the manager know the basic information included in the proposal.

To alert her manager that she has sent the proposal via e-mail so her manager can view the proposal as soon as possible

Which of the following is a legal and ethical practice? Trying shareware for free and paying for it only after you decide to keep using it.

Trying shareware for free and paying for it only after you decide to keep using it.

You have volunteered to give a presentation to the parents at your child's school about the dangers of the Internet. Which of the following would you include in your recommendations to parents? Warn children to never provide personal information over the Internet. Explain to children the alternatives to using the internet. Warn children that they should not use the internet at all.

Warn children to never provide personal information over the Internet.

An end user cannot log in to a page that provides an c-learning course. The authentication window will not launch. What is most likely the cause of this problem? Options: Pop-up blocking software has been enabled in the Web browser., The anti-virus is blocking the website., Because the website is not secure.

Pop-up blocking software has been enabled in the Web browser.

To reduce the costs of maintaining servers with FTP access; your company is using P2P to facilitate sharing of information. Which strategy should your company use to protect the company's sensitive information while capitalizing on the benefits of P2P power? Options: Use firewall to secure the computers, Use technologies that will control access and password-protect files., Encrypt all data on the computers

Use technologies that will control access and password-protect files.

Which of the following strategies will help protect your computer against virus attacks? Options: Update the definitions for your malware protection application frequently. Updating your firewall settings. Download a free anti-virus software.

Update the definitions for your malware protection application frequently.

Your Web browser is currently open and displaying a popular sports site. You decide that you want to browse to the CIW site without closing the browser. What is the most efficient way to accomplish this?

By typing the CIW site's URL (www.CIWcertified.com) in the address bar of your Web browser

Xue's company has provided her with a desktop computer to use at work. She has configured her e-mail client on this work computer to include her personal e-mail account so that she can conveniently download messages and check her personal e-mail. Xue should be aware that:

The company will have access to her personal e-mail messages.

You are a software developer who wants to start developing mobile apps for smartphones. You have the option to develop apps for an open-source operating system. Which of the following could persuade you to focus your development efforts on the open-source operating system? Open source operating systems cost less The operating system and associated development tools are free, provided you comply with the copy left license. The operating system will be available for multiple devices.

The operating system and associated development tools are free, provided you comply with the copy left license.

What is the primary reason Andrea performs regular backups of the business data stored on the cloud-based service? Options: There is limited number of users who are allowed to access the cloud-based service at any one time, Data stored online through the cloud-based service is more at risk to security breaches than if it were stored locally, If there is an interruption in Internet access, the service and records would not be accessible, Andrea is overly cautious because it is well known that cloud-based services are highly secure, highly reliable and always available.

If there is an interruption in Internet access, the service and records would not be accessible.

As a project manager, you have to balance three elements that compose the project triangle. Suppose your customer requests that you add some new requirements to the project when you are halfway through. If you agree to this request, how would it affect other aspects of the project?

Cost of the project will increase.

You have 20 remote employees flying in to attend a corporate meeting. The morning of travel day, the administrator tells you that the hotel reservations have changed. What is the best way to send each traveling employee a quick message with the new hotel information? Options: Post the new details to the company website. Send an email with the information for the hotel. Send a text message with the hotel information to the mobile phone of each traveler.

Send a text message with the hotel information to the mobile phone of each traveler.

Which is the preferred approach to communicate important action items in an e-mail message to a co-worker? Options: List the action items in a numbered or bulleted list for clarity., Write detailed paragraphs for each, Write brief sentences that describe each action item

List the action items in a numbered or bulleted list for clarity.

Raoul has received a file attachment from a known individual. H. has no reason to expect files from this individual. What is an effective security strategy for Raoul to take?

Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. What is your best course of action? Options: Skip the meeting and call the customer. Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented. Keep replying to the text and call the customer after the meeting.

Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented.

You have just finished designing a Web site to support a charity organization's fund-raising efforts. You need to meet with the board members to get their feedback and address some questions before you implement the final design. The board members are dispersed throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of the following solutions would best support the charity and provide you with an opportunity to discuss the design as a group?

Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and phone conferencing.

Which of the following strategies is recommended when conducting keyword searches? Options: Use nouns instead of verbs for keywords, Use verbs instead of nouns for keywords, Use as few keywords as possible.

Use nouns instead of verbs for keywords

CIW Prep Complete

Flashcard

•

Computers

•

7th - 8th Grade

•

Practice Problem

•

Hard

Wayground Content

FREE Resource

Student preview

53 questions

Show all answers

FLASHCARD QUESTION

Front

What is the difference between a computer virus and a worm?

Back

A worm can replicate by itself, whereas a virus requires user action to replicate.

FLASHCARD QUESTION

Front

One of your co-workers calls you to ask if you sent her an e-mail message with an attachment. You recall that you sent several e-mails with attachments earlier that day. Which of the following is your best response to this question?

Back

Ask your co-worker to read the e-mail message including the full name of the attachment and its extension.

FLASHCARD QUESTION

Front

What icon should you look for to send an e-mail with an attachment in an unfamiliar e-mail client? Options: An envelope, A paperclip, A folder

Back

A paperclip

FLASHCARD QUESTION

Front

Which term collectively describes the use of a wiki for social science classes and contributions to a school's Facebook site?

Back

Web 2.0

FLASHCARD QUESTION

Front

You are the technology coordinator for a small multi-national corporation with offices in Los Angeles, New York, Tokyo and London. You have been asked to coordinate a live and interactive meeting that will allow executives from each of the offices to meet virtually and share presentations. What is the best way to achieve this desired goal? Options: Webinar, Phone Conference Call, Web Conference

Back

Web Conference

FLASHCARD QUESTION

Front

You received an e-mail message on which several other individuals were copied. You want to respond to this message in a way that will include everyone who was copied on the original message. You can accomplish this by using which action?

Back

Reply All

FLASHCARD QUESTION

Front

Proprietary information for your company's online business was released to a competitor. Which preventative measure should your company take to ensure that its proprietary information is protected in the future? Options: Monitor Employees' Messages, Delete all proprietary information, Consult with a Lawyer and take legal actions

Back

Monitor Employees' Messages

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