Leadership & Communication

Front

It's best to use "You" statements when facing a confrontation

Back

False

Front

In America, making eye contact is a sign of disrespect

Back

False

Front

When greeting someone in a professional setting you should...

Back

Shake hands

Front

When greeting someone in a professional setting you should...

Back

Dress professionally

Front

When greeting someone in a professional setting you should...

Back

Make eye contact

Front

Non-verbal communication includes all except... Hand gestures, Tone of voice, Facial expressions, You statements

Back

You statements

Front

Body language is

Back

Non-verbal communication

Front

Using "I" statements includes all of the following EXCEPT: Praising, Threatening, Advising, Suggesting

Back

Threatening

Front

Barriers to communication include which of the following: Using I statements, Active Listening, Keeping the speaker in mind, Daydreaming?

Back

Daydreaming

Front

Which pillar of character means: Playing by the rules?

Back

Fairness