Alternative Dispute Resolution

Front

An agreement in settling disputes is called a ____.

Back

settlement

Front

Pick the LEAST formal method of dispute resolution: mediation, arbitration, negotiation, court action.

Back

negotiation

Front

Pick the LEAST formal method of dispute resolution: arbitration, negotiation, phase I, court action.

Back

informal talk

Front

_____ is the process by which people involved in a dispute discuss their problem and try to reach a solution acceptable to all.

Back

negotiation

Front

How many phases can be involved with negotiation?

Back

three

Front

Negotiation won't work if the involved parties are not ______.

Back

interested in settling the issue, sincere, considerate of the issue from the alternate perspective

Front

In _______, both parties to a dispute agree to have one or more persons listen to their arguments and make a decision for them.

Back

arbitration

Front

In which method of dispute resolution is the decision binding? Options: mediation, arbitration, negotiation, all of these

Back

arbitration

Front

A _____ acts as a neutral third party by listening carefully to both sides.

Back

mediator

Front

Which is true of mediation? It's voluntary, It's binding , The outcome has the weight of a court action , all of these

Back

It's voluntary