IGCSE Business Studies Section 2
Flashcard
•
Business
•
9th Grade
•
Practice Problem
•
Hard
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31 questions
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1.
FLASHCARD QUESTION
Front
Sending messages between people working for the same organisation.
Back
Internal communication
2.
FLASHCARD QUESTION
Front
Restrictions that prevent a message from being sent/received/understood effectively.
Back
Communication barriers
3.
FLASHCARD QUESTION
Front
_____________ is between the organisation and other organisations or individuals.
Back
External communication
4.
FLASHCARD QUESTION
Front
_________ is the reply from the receiver which shows whether the message has arrived, been understood and, if necessary, acted upon.
Back
Feedback
5.
FLASHCARD QUESTION
Front
__________ involves a message which does not call for or require a response.
Back
One-way communication
6.
FLASHCARD QUESTION
Front
__________ is when the receiver gives a response to the message and there is a discussion about it.
Back
Two-way communication
7.
FLASHCARD QUESTION
Front
Which of the following is not an example of Internal Communication?
Options:
Please do not smoke in the staff lounge.
Your refund has been approved and processed.
Keep this door locked at all times.
The proposal is due next Friday.
Back
Your refund has been approved and processed.
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