Roles of a Server

Front

What is the first role of a server?

Back

Greet customers.

Front

Which of the following is NOT a role of a server? Transmit the order. Take and serve beverage order. Sell the menu.

Back

Prepare the food.

Front

What is the first step a server should do after following up with the customer?

Back

Clear the table.

Front

What should a server do right before resetting the table?

Back

Handle the payment.

Front

Why should open-ended questions be used when selling the menu?

Back

To avoid "yes" or "no" answers

Front

What does upselling refer to in the context of selling the menu?

Back

Suggesting a larger size or better quality

Front

What should you give to your customers when taking their order?

Back

A position number and write down the table number

Front

What should you not forget when taking an order?

Back

To take the menu

Front

How can the order be transmitted?

Back

Verbally, on paper, or through point of sales

Front

What is one of the characteristics of Hand Service in the context of serving food?

Back

It involves carrying multiple plates at one time.