FCS Exam - Communication & Employability

Front

Which of the following is NOT a goal setting tool? Creating long term and short term goals, Setting dates for goal completion, Identifying the resources you need to meet your goals, Asking your coach to write up 3 goals for you

Back

Asking your coach to write up 3 goals for you

Front

Which of the following subjects is illegal for a potential employer to ask during the hiring process? Education Level, Work Experience, If you have a disability, Availability to work nights or weekends

Back

If you have a disability

Front

If your supervisor gives you a task that you do not understand you should:

Back

Ask your supervisor for further clarification

Front

If your shift is done and you did not complete a task you should:

Back

Notify your supervisor of the status of the task

Front

If you are running late for work you should:

Back

Call work and let them know you are running late

Front

After you read an office memo that is confidential you should:

Back

Not discuss it with anyone

Front

Which of the following should NOT appear on your resume? Email address, Home address, Mobile phone number, Date of birth

Back

Date of birth

Front

The best way to handle stress while at work is to:

Back

Take a break

Front

When a customer asks to speak to the supervisor you should:

Back

Get the supervisor

Front

Which of the following is NOT considered an important skill for the workplace? Ability to work in teams, Working well with people from diverse backgrounds, Ability to work independently and never work with anyone, Providing excellent customer service

Back

Ability to work independently and never work with anyone