Cumulative

Front

What department is responsible for consumer outreach?

Back

Consumer outreach is the department responsible for engaging with customers and addressing their needs.

Front

What does it mean if a payment is 'was not approved'?

Back

'Was not approved' indicates that the payment transaction did not receive authorization.

Front

What code is used to re-issue Edocs prior to the sail date in Legasuite?

Back

The code used to re-issue Edocs prior to the sail date is LMCC.

Front

How can you determine a guest's loyalty tier?

Back

A guest's loyalty tier can be determined by looking up their information, such as name and date of birth.

Front

What loyalty tier does a guest with the name Lillie Brown and a birth date of August 11, 1989 belong to?

Back

Lillie Brown is a Platinum member.

Front

What code is required when creating a new booking with an infant guest?

Back

The code required is Code BB.

Front

What is the purpose of the Groups department?

Back

The Groups department manages bookings and services for group travel.

Front

What is the significance of the Royal Guest experience department?

Back

The Royal Guest experience department focuses on providing exceptional service to high-profile guests.

Front

What does the term 'loyalty tier' refer to?

Back

Loyalty tier refers to the classification of guests based on their engagement and spending with a service provider.

Front

What is the function of Guest Post services?

Back

Guest Post services facilitate communication and engagement with guests regarding their experiences.