Which of the following is something a police officer does on a day-to-day basis? Options: Respond to domestic or civil disturbance calls, Beat down bad guys, Fill traffic ticket quotas, Take people who need witness protection to safe houses

Respond to domestic or civil disturbance calls

Which of the following is a characteristic of assertive communication? Options: Speaking in a soft tone to avoid conflict, Being unresponsive and withdrawn during conversations, Expressing your thoughts and feelings clearly and respectfully, Using forceful language to dominate the conversation, Avoiding eye contact and looking away

Expressing your thoughts and feelings clearly and respectfully

Which of the following is a characteristic of passive communication? Options: Being direct and honest about your needs and wants, Avoiding confrontation and conflict, Being assertive and confident in your communication style, Using forceful language to dominate the conversation, Interrupting others while they speak

Avoiding confrontation and conflict

Which of the following is a characteristic of aggressive communication? Options: Being direct and honest about your needs and wants, Avoiding confrontation and conflict, Being assertive and confident in your communication style, Using forceful language to dominate the conversation, Listening actively to others and showing empathy

Using forceful language to dominate the conversation

Which of the following is a benefit of assertive communication? Options: Creating resentment and tension in relationships, Allowing others to take advantage of you, Improving your self-esteem and self-confidence, Limiting your opportunities for growth and success, Fostering an atmosphere of hostility and anger

Improving your self-esteem and self-confidence

Which of the following is a drawback of passive communication? Options: Allowing others to take advantage of you, Creating a sense of cooperation and mutual understanding in relationships, Resolving conflicts effectively and efficiently, Enhancing your credibility and respect in professional settings, Encouraging others to communicate more assertively

Allowing others to take advantage of you

Which of the following is a drawback of aggressive communication? Options: Creating an atmosphere of hostility and anger, Encouraging others to communicate more assertively, Resolving conflicts effectively and efficiently, Enhancing your credibility and respect in professional settings, Creating a sense of cooperation and mutual understanding in relationships

Creating an atmosphere of hostility and anger

Which of the following is an example of assertive communication? Options: Apologizing excessively for a mistake that wasn't your fault, Blaming others for your own mistakes, Expressing your opinion while listening to others, Using sarcasm or insults to make a point, Talking over others and dominating the conversation

Expressing your opinion while listening to others

Which of the following is an example of passive communication? Blaming others for your own mistakes, Expressing your opinion while listening to others, Using sarcasm or insults to make a point, Talking over others and dominating the conversation, Apologizing excessively for a mistake that wasn't your fault

Apologizing excessively for a mistake that wasn't your fault

Which of the following is a technique used in assertive communication? Options: Interrupting others when they speak, Using insults or derogatory language, Using "I" statements to express your thoughts and feelings, Being passive and unresponsive, Speaking in a loud and aggressive tone

Using "I" statements to express your thoughts and feelings

Which of the following is a technique used in passive communication? Speaking in a loud and aggressive tone, Not sharing your thoughts or opinions, Being direct and honest about your needs and wants, Interrupting others when they speak, Using sarcasm or insults to make a point

Not sharing your thoughts or opinions

Which of the following is a technique used in aggressive communication? Options: Being direct and honest about your needs and wants, Listening actively to others and showing empathy, Using forceful language to dominate the conversation, Using "I" statements to express your thoughts and feelings, Avoiding confrontation and conflict

Using forceful language to dominate the conversation

Which of the following is a drawback of passive communication? Options: Creating a sense of cooperation and mutual understanding in relationships, Resolving conflicts effectively and efficiently, Enhancing your credibility and respect in professional settings, Encouraging others to communicate more assertively

Allowing others to take advantage of you

Which of the following is an example of assertive body language? Options: Slouching in your chair and avoiding eye contact, Standing too close to someone during a conversation, Using open and relaxed gestures while speaking, Pointing your finger or making aggressive gestures, Looking away and crossing your arms defensively

Using open and relaxed gestures while speaking

Which of the following is an example of passive body language? Standing too close to someone during a conversation, Using open and relaxed gestures while speaking, Pointing your finger or making aggressive gestures, Looking away and crossing your arms defensively, Slouching in your chair and avoiding eye contact

Slouching in your chair and avoiding eye contact

Which of the following is an example of aggressive body language? Options: Standing too close to someone during a conversation, Using open and relaxed gestures while speaking, Pointing your finger or making aggressive gestures, Looking away and crossing your arms defensively, Raising your voice and speaking loudly

Pointing your finger or making aggressive gestures

Which of the following is an example of assertive listening? Options: Interrupting the speaker and changing the topic, Daydreaming and not paying attention to the speaker, Showing empathy and understanding the speaker's perspective, Forming judgments and jumping to conclusions about the speaker's message, Asking closed-ended questions and not allowing the speaker to elaborate

Showing empathy and understanding the speaker's perspective

Which of the following is an example of passive listening? Options: Interrupting the speaker and changing the topic, Daydreaming and not paying attention to the speaker, Showing empathy and understanding the speaker's perspective, Forming judgments and jumping to conclusions about the speaker's message, Asking closed-ended questions and not allowing the speaker to elaborate

Daydreaming and not paying attention to the speaker

Which of the following is an example of aggressive listening? Options: Interrupting the speaker and changing the topic, Daydreaming and not paying attention to the speaker, Showing empathy and understanding the speaker's perspective, Forming judgments and jumping to conclusions about the speaker's message, Asking closed-ended questions and not allowing the speaker to elaborate

Interrupting the speaker and changing the topic

Which of the following is a way to respond assertively to criticism? Options: Becoming defensive and arguing with the critic, Agreeing with the criticism and apologizing excessively, Dismissing the criticism and not taking it seriously, Thanking the critic for their feedback and expressing your perspective, Blaming others and deflecting responsibility

Thanking the critic for their feedback and expressing your perspective

Which of the following is NOT a pathway in the Law, Public Safety, Corrections and Security Career Cluster? Security and Protective Services, Emergency and Fire Management Services, Legal Services, Military and Government Services

Military and Government Services

Professionals in which of the following pathways would be most likely to respond to an oil leak? Options: Emergency and Fire Management Services, Security and Protective Services, Law Enforcement Services, Legal Services

Emergency and Fire Management Services

Which of the following is NOT a true statement? Entry-level positions in the Security and Protective Services pathway are typically low-paid; Earning potential in the Security and Protective Services pathway increases significantly with additional training and specialization; Professionals in the Security and Protective Services pathway have typical nine-to-five jobs; Security and Protective Service careers have varying degrees of workplace danger.

Professionals in the Security and Protective Services pathway have typical nine-to-five jobs.

Which of the following is NOT a true statement? Options: Law enforcement professionals are required to behave ethically in everything they do, both on and off duty, Law enforcement professionals are exposed to dangerous or violent individuals, vehicle pursuits and accidents, Most law enforcement personnel work regular hours, Most jobs in law enforcement require regular exercise to stay fit for the position

Most law enforcement personnel work regular hours

What is the role of a Correctional Officer?

Officer responsible for the supervision of prisoners

Which of these is an appropriate way to prepare before giving a speech? Options: Make eye-contact with your audience., Make sure everyone hears you., Use your hands when speaking., Practice in front of the mirror and in front of friends or family.

Practice in front of the mirror and in front of friends or family.

Why do I have to present information by speaking?

You need to know how to share information with others as well as your thoughts and ideas.

Why is it important for an individual to master the skill of public speaking?

To increase your self-confidence.

Which of the following is a characteristic of assertive communication? Options: Speaking in a soft tone to avoid conflict, Being unresponsive and withdrawn during conversations, Expressing your thoughts and feelings clearly and respectfully, Using forceful language to dominate the conversation, Avoiding eye contact and looking away

Expressing your thoughts and feelings clearly and respectfully

Which of the following is a characteristic of passive communication? Options: Being direct and honest about your needs and wants, Avoiding confrontation and conflict, Being assertive and confident in your communication style, Using forceful language to dominate the conversation, Interrupting others while they speak

Avoiding confrontation and conflict

Principles of PS Semester 1 exam Flashcards

Student preview

49 questions

Show all answers

1.

FLASHCARD QUESTION

Front

What does the acronym EMS stand for?

Back

Emergency Medical Services

2.

FLASHCARD QUESTION

Front

What should you do if you're not sure what actions to take in an emergency?

Back

Call 911 and ask for help.

3.

FLASHCARD QUESTION

Front

What is the minimum education requirement to hold an EMT certification?

Back

diploma/GED

4.

FLASHCARD QUESTION

Front

Which area is reviewed when a person applies for an EMS career?

Back

criminal background check

5.

FLASHCARD QUESTION

Front

What is the minimum age to obtain an EMS credential?

Back

18

6.

FLASHCARD QUESTION

Front

What is the duty of an emergency dispatcher?

Back

Taking emergency calls and sending first responders to help

7.

FLASHCARD QUESTION

Front

What is an important skill for emergency dispatchers?

Back

Multi-tasker

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