WorkKeys: One Last Review

Front

What should you do in the conclusion paragraph of a business letter?

Back

Briefly restate your argument.

Front

How should you accept a promotion in a business letter?

Back

Express your enjoyment of the opportunity and how it will help advance your career.

Front

What is an appropriate way to end a business letter?

Back

Thank you for your attention to this matter. Sincerely, [Your Name]

Front

How should you phrase a request for noise-canceling headphones in an office?

Back

Due to the noise level, noise-canceling headphones would benefit not just me, but everyone on the sales floor.

Front

What is the first thing to do after the greeting in an introduction paragraph?

Back

Restate the prompt as if you are writing it from your viewpoint.

Front

What is the purpose of a conclusion in a business letter?

Back

To summarize your main points and leave a positive impression.

Front

What tone should be used in a business letter?

Back

Professional and respectful.

Front

Why is it important to restate your argument in the conclusion?

Back

It reinforces your main points and reminds the reader of your position.

Front

What should you avoid in a business letter?

Back

Informal language and personal complaints.

Front

How can you effectively express gratitude in a business letter?

Back

Use phrases like 'Thank you for your consideration' or 'I appreciate your attention to this matter.'