Q2 Benchmark Workplace Skills Review #2

Front

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:

Back

creativity and innovation.

Front

Which is the best example of "demonstrating creativity and innovation"? Options: displaying a disciplined work ethic, prioritizing your job tasks on a daily basis, developing and/or improving products, services, or processes

Back

developing and/or improving products, services, or processes

Front

You are working on a time-sensitive project. Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to complete a project for him that is due that day. Following problem-solving steps, what is the FIRST step you should take to ensure all work is completed?

Back

clarify the priority of objectives with the project leader.

Front

Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's:

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initiative.

Front

Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should:

Back

follow company policy.

Front

Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?

Back

integrity

Front

Even though Carla wants to view the updates on her social media accounts, she stays on task and waits for her scheduled break. Carla is demonstrating:

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work ethic.

Front

As an employee, employers assess your work ethic based on your:

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attitude.

Front

You have been working on a game design project with your manager who has been repeatedly using inappropriate language which makes you uncomfortable. You have already asked him to stop doing so. What should you do?

Back

Remain calm and report the problem up the chain of command.

Front

At the conclusion of making a presentation to a large group, someone from the audience asks you a long, elaborate question. What is the best practice to use in order to answer the question effectively?

Back

Restate the key question and ask if your understanding is correct.