Business Essentials Unit 1 Review

Front

What is the purpose of a mission statement?

Back

To state the company's reason for existing now

Front

Business whose goal is to provide a service rather than to make the profit

Back

Non Profit Organization

Front

Business owned by stockholders

Back

Corporation

Front

_______ include tools and equipment used to produce goods and services

Back

Capital Resources

Front

Why are policies and procedures important?

Back

They help clarify things.

Front

when a customer is upset and going off on you what's the best way to deal with it? Options: let her first and give her coupons, Be rude and ignore her, Be patient and assist her when she is done, leave the store, call your manager

Back

call your manager

Front

Which of the following type of business is NOT a producer? Options: pharmacy, appliance factory, coal mine, chicken farm

Back

pharmacy

Front

The people who make the major policy and financial decisions for a corporation are called the

Back

board of directors

Front

a list of steps to be followed for performing a particular work activity; a description of the way work is to be done

Back

procedures

Front

Reliable

Back

dependable