Supervisory Management Concepts

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What is Top-Down Decision-Making?

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A decision-making style where the leader holds all decision-making power, making decisions based on their expertise and judgment.

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When is Top-Down Decision-Making effective?

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It is effective when the leader has specific expertise, when decisions need to be made quickly, or when issues are straightforward.

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What is Consultative Decision-Making?

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A method that allows team members to provide input while the final decision rests with the supervisor.

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When should Consultative Decision-Making be used?

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It is suitable in situations where diverse perspectives are valuable but a clear direction is needed.

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What is Procedural Decision-Making?

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A style that relies on established rules and procedures to guide choices, often used for routine decisions.

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What is Consensus/Group Decision-Making?

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An approach that emphasizes group agreement, where all team members collaborate to reach a decision.

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What is the Problem Solving technique (D.D.G.S.T)?

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A five-step process: Determine Problem, Determine Cause, Generate Ideas, Select Solutions, Take Action.

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What is Constructive Conflict?

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A healthy form of conflict that focuses on the issue at hand rather than personal feelings.

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What is Dysfunctional Conflict?

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An unhealthy form of disagreement that does not focus on the issue but rather on personal feelings.

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What are the steps in Positive Discipline?

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1. Lay clear guidelines. 2. Use constructive criticism.