Workplace Skills Flashcard

Front

What quality is Eric describing when he says, “When I am a manager, I will help people focus. My employees will achieve goals that they didn’t even know they could do.”?

Back

motivation

Front

What is the BEST way to describe Eden’s skills? Options: people management, analytical, negotiation, time management

Back

analytical

Front

Why do bank tellers ask customers to show identification when customers are cashing checks?

Back

They want to be sure that they are providing money to the correct person.

Front

Most data security breaches can be prevented.

Back

True

Front

When did the United States make it illegal for any workplace to discriminate based on race, color, or country of origin?

Back

1960s

Front

Why do many administrative support workers spend part of their workdays filing information?

Back

It has to be easy to find information when workers need it.

Front

What should a manager do after receiving a vacation request?

Back

find another employee to work the hours that employee would normally work

Front

What skill is Nathaniel using when he asks an audience member about their question during a presentation?

Back

listening to comprehend

Front

Which part of time management is Antonio BEST demonstrating?

Back

awareness

Front

Veronica’s mother gives her an allowance each week, but Veronica usually spends it all the first day she gets it. Which of these would MOST likely help Veronica save her money so she can buy a more expensive item that she really wants or needs? a clerk, an audit, a budget, a write-off

Back

a budget