Professional Communication

Front

What is Professional Communication?

Back

Professional communication refers to the exchange of information in a workplace or formal setting, characterized by clarity, respect, and adherence to etiquette.

Tags

CCSS.RL.2.6

CCSS.RL.8.3

Front

What distinguishes Professional from Unprofessional communication?

Back

Professional communication is respectful, clear, and appropriate for the context, while unprofessional communication may be casual, disrespectful, or inappropriate.

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CCSS.RL.2.6

CCSS.RL.8.3

Front

Why is it important to introduce yourself in a professional manner?

Back

Introducing yourself professionally helps establish credibility and respect, making a positive impression on the receiver.

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CCSS.RI.11-12.3

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

Front

What is the appropriate way to address a colleague in an email?

Back

It is appropriate to use their first name if you have a friendly relationship, but always consider the context.

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CCSS.RL.9-10.4

CCSS.W.7.2E

CCSS.W.8.1D

CCSS.W.8.2E

CCSS.W.9-10.1D

Front

How should you address a boss or teacher in an email?

Back

You should address them by their title (e.g., Mr., Ms., Dr.) or last name unless they have indicated otherwise.

Tags

CCSS.SL.8.6

CCSS.SL.9-10.6

CCSS.W.11-12.2E

CCSS.W.7.2E

CCSS.W.8.1D

Front

What does including 'sent from my iPhone' in an email imply?

Back

Including this footer can be seen as unprofessional as it suggests a lack of attention to detail.

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CCSS.RI.7.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.7.7

Front

True or False: You should always address the email recipient by name or title.

Back

True. Addressing the recipient by name or title shows respect and professionalism.

Tags

CCSS.RI.11-12.5

CCSS.RI.7.3

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.9-10.5

Front

What is the significance of using proper grammar and spelling in professional communication?

Back

Proper grammar and spelling enhance clarity and professionalism, reflecting your attention to detail.

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CCSS.RI.11-12.8

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.7.7

CCSS.RL.8.7

Front

What is an example of unprofessional language in emails?

Back

Using slang, informal language, or emojis can be considered unprofessional in formal emails.

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CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RL.7.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Front

What is the role of tone in professional communication?

Back

Tone conveys your attitude and can affect how your message is received; a respectful tone is essential.

Tags

CCSS.RL.11-12.4

CCSS.RL.6.4

CCSS.RL.7.4

CCSS.RL.8.4

CCSS.RL.9-10.4