Professional Communication

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What is Professional Communication?

Back

Professional communication refers to the exchange of information in a workplace or formal setting, characterized by clarity, respect, and adherence to etiquette.

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CCSS.RL.2.6

CCSS.RL.8.3

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What distinguishes Professional from Unprofessional communication?

Back

Professional communication is respectful, clear, and appropriate for the context, while unprofessional communication may be casual, disrespectful, or inappropriate.

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CCSS.RL.2.6

CCSS.RL.8.3

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Why is it important to introduce yourself in a professional manner?

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Introducing yourself professionally helps establish credibility and respect, making a positive impression on the receiver.

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CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.7.3

CCSS.RI.7.5

CCSS.RI.8.5

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What is the appropriate way to address a colleague in an email?

Back

It is appropriate to use their first name if you have a friendly relationship, but always consider the context.

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CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.8.1D

CCSS.W.8.2E

CCSS.W.9-10.1D

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How should you address a boss or teacher in an email?

Back

You should address them by their title (e.g., Mr., Ms., Dr.) or last name unless they have indicated otherwise.

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CCSS.SL.11-12.6

CCSS.SL.7.6

CCSS.W.7.1D

CCSS.W.8.1D

CCSS.W.9-10.2E

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What does including 'sent from my iPhone' in an email imply?

Back

Including this footer can be seen as unprofessional as it suggests a lack of attention to detail.

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CCSS.RI.11-12.8

CCSS.RI.7.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.8

Front

True or False: You should always address the email recipient by name or title.

Back

True. Addressing the recipient by name or title shows respect and professionalism.

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CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.8.5

CCSS.RI.9-10.5

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What is the significance of using proper grammar and spelling in professional communication?

Back

Proper grammar and spelling enhance clarity and professionalism, reflecting your attention to detail.

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CCSS.RI.11-12.8

CCSS.RI.7.7

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.9-10.7

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What is an example of unprofessional language in emails?

Back

Using slang, informal language, or emojis can be considered unprofessional in formal emails.

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CCSS.RI.7.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.8.7

CCSS.RL.9-10.7

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What is the role of tone in professional communication?

Back

Tone conveys your attitude and can affect how your message is received; a respectful tone is essential.

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CCSS.RL.11-12.4

CCSS.RL.6.4

CCSS.RL.7.4

CCSS.RL.8.4

CCSS.RL.9-10.4