Effective Communication

Front

Effective communication involves: speaking, listening, facial expressions, all the above

Back

all the above

Front

To communicate well, you must be able to...

Back

All answers are correct.

Front

Making eye contact is a form of body language.

Back

TRUE

Front

Active listening involves: asking questions, repeating back what the other person said, making eye contact

Back

all the above

Front

Non verbal communication is communication

Back

without words

Front

Gestures, touch, body language, eye contact are all types of:

Back

non-verbal communication

Front

An example of verbal communication is: Phone conversation, Posture, Eye contact, Writing an email

Back

Phone conversation

Front

Your teacher has not given you a grade for a paper you handed in, and you tell him or her, "I handed in that paper with everyone else. It's not my fault if you can't keep yourself organized," is an example of which of the following communication styles? Agressive, Passive, Assertive

Back

Agressive

Front

A person who has a tendency to give up, or give in without standing up for their rights and needs

Back

Passive

Front

Which communication style is the most effective? Options: Aggressive, Passive, Assertive

Back

Assertive