RIF Practice Exam #3

Front

A poor reaction to an idea or situation is called a

Back

negative attitude

Front

Define the problem for the situation: Every day you take the morning train to get to work 15 minutes before your shift begins. Today the train broke down and they think it will take an hour to get it fixed.

Back

You'll be an hour late for your shift.

Front

What information should you expect to enter on a job application? Options: Names of family members, Age, Education, Hair color

Back

Education

Front

How a person thinks or feels about something and how it's reflected in their behavior is called.

Back

attitude

Front

In the problem solving process, which step comes after Choose a Solution?

Back

Take Actions

Front

In the problem solving process, which step comes after Take Action?

Back

Choose Solutions

Front

Choose the example of nonverbal communication from the list below: Words in an email, Correct spelling in a text message, Hand and body movements, Words in a phone call

Back

Hand and body movements

Front

In the problem solving process, which step comes after Come up with Solutions?

Back

Choose a Solution

Front

Which functional area in a retail store usually manages the on-site revenue generation, administration, and reports on the center's expenses? Options: Human Resources, Information Technology (IT), Finance, Visual Merchandising

Back

Finance

Front

What does the "T" in SMART Goal Setting stand for? Options: Timid, Temporary, Time-Based, Talent - Based

Back

Time-Based