5.3 Flashcard - Improving Listening Competence

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What is high-context communication?

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High-context communication relies heavily on the surrounding context, non-verbal cues, and shared experiences rather than explicit verbal messages. It often involves indirect communication where the meaning is inferred from the situation.

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What is critical listening?

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Critical listening is the ability to analyze and evaluate the content of a message, assessing its credibility, logic, and relevance. It involves questioning the information presented and considering different perspectives.

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What are some characteristics of empathetic listening?

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Empathetic listening involves supporting others' subjective experiences, setting aside personal needs, encouraging elaboration, mirroring nonverbal communication, and acknowledging limits as a listener.

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Why is evaluating sources important in critical listening?

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Evaluating sources is crucial in critical listening to determine the credibility and reliability of the information presented, ensuring informed decision-making and understanding.

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What does it mean to prepare mentally and physically for a meeting?

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Preparing mentally and physically for a meeting involves being focused, organized, and ready to engage in discussions, which enhances participation and effectiveness.

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What is the difference between subjective and objective listening?

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Subjective listening involves personal interpretation and emotional engagement, while objective listening focuses on factual information and analysis without personal bias.

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What is an example of critical thinking in discussions?

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An example of critical thinking is weighing the potential benefits and drawbacks of different policies in a debate, rather than making sweeping generalizations.

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What role does nonverbal communication play in listening?

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Nonverbal communication, such as body language and facial expressions, plays a significant role in listening by conveying emotions and reinforcing the spoken message.

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What is the significance of context in communication?

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Context in communication provides background information that helps interpret messages accurately, influencing understanding and responses.

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How can one demonstrate active listening?

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Active listening can be demonstrated by nodding, maintaining eye contact, summarizing what the speaker has said, and asking clarifying questions.