Key Concepts from Barnhart

Front

What is operations design and management?

Back

The processes that transform resources into goods or services.

Front

What is a key aspect of teamwork?

Back

Members depend on one another.

Front

What was one problem not caused by the financial crisis that began in 2006-2007?

Back

Consumer confidence was strong.

Front

A firm’s _____ consists of the combination of technologies, procedures, and people who collect and distribute the information needed to make decisions and coordinate and control companywide activities.

Back

Information System

Front

Assets

Back

resources from which a company expects to gain some future benefit

Front

Data Mining

Back

Customer-based data warehouse, a firm can discover previously unknown relationships between customers in general and certain groups of customers by ___ its customer-based data

Front

All of the following are common methods of financing a new business

Back

Borrow from family and friends, Personal Savings, Bank Loans

Front

Non verbal communication

Back

conveying information without using words.

might involve using certain facial expressions or hand gestures to make a specific point, or it could involve the use (or non-use) of eye contact, physical proximity, and other nonverbal cues to get a message across

Front

ethical decision making

Back

is easier in your personal life, decisions are more straight-forward than dilemmas, and learning how to act ethically will make you more marketable.

Front

When a restaurant changes its recipes to make them healthier, this is considered an?

Back

improvement to an existing product