HABIT 5 EXAM REVIEW

Front

What is Habit 5?

Back

Seek first to understand, then to be understood.

Front

Which listening style is Amy using when she responds to Maritza's concern about failing her math test?

Back

Pretend listening

Front

What type of listening is the son using in the conversation where Mom says, "If you clean up your room by 6:00, I'll take you to go get ice cream" and the son responds, "Sweet, I'll get my shoes on, we're going to go get ice cream"?

Back

Selective listening

Front

The teacher is explaining how to do the assignment. Lisa is leaning on her arm staring out the window and doesn't hear the teacher tell them to open the file. Which type of listening is Lisa demonstrating?

Back

Spacing out

Front

What type of listening is Angel demonstrating?

Back

Self-centered listening

Front

Which type of poor listening is Jessica demonstrating while Brianna talks about her new boyfriend?

Back

Judging

Front

Which poor listening skill is Alex demonstrating when he interrupts Sam with questions about the movie and friend?

Back

Probing

Front

What poor listening skill is Josh demonstrating when he tells Candice she should quit her job and get a job where she makes more money?

Back

Advising

Front

What makes up a good listener? Body language, Tone, Words, All of the above

Back

All of the above

Front

What are the keys to genuine listening?

Back

Listen with your eyes, heart, and ears; Stand in their shoes; Practice mirroring (repeating back what they're saying and feeling in your own words).