Front

What term refers to the daily maintenance of cleanliness through the practice of good healthful habits?

Back

personal hygiene

Front

________involves the process of caring for parts of the body maintaining an overall polished look.

Back

personal grooming

Front

The impression that you project through both your outward appearance and your conduct in the workplace is your________.

Back

professional image

Front

Which element is considered the hallmark of professionalism? Options: posture, trendy makeup, functional clothing, politeness

Back

politeness

Front

Sitting or standing with your back straight, head and shoulders held high, neck balanced, and the chest opened up and out are guidelines for good work_______?

Back

posture

Front

The science of designing and planning of the workplace, as well as its equipment and tools, for maximum comfort, safety, and efficiency is known as__________.

Back

ergonomics

Front

Effective human relations and ______skills build lasting client relationships, accelerate professional growth, and promote a positive work environment.

Back

communication

Front

The act of successfully sharing information between two people, or groups of people is known as___________.

Back

effective communication

Front

Every new client should complete a client________, also called a client questionnaire, consultation card, or health history form.

Back

intake form

Front

What verbal communication with a client assists in determining the clients needs and how to achieve the desired results?

Back

client consultation