Chapter 6 TEST - Quality Control

Front

If you are collecting data (numbers and percentages) and analyzing it which of the following are you taking part in? Options: Quality Control, Quality Planning, Quality Improvement, None of the Answers are Correct

Back

Quality Control

Front

Which of the following is NOT a cost associated with implementing a quality program? Options: Quality Planning, Auditing, Training, Extensive Documentation and Record Keeping, All Answers Are Correct

Back

Quality Planning

Front

Quality planning includes designing procedures and processes as well as developing plans.

Back

TRUE

Front

Implementing a quality control system is not very expensive.

Back

FALSE

Front

There are three basic objectives of quality in the LOGISTICS environment. Damage free is one of them.

Back

TRUE

Front

If you are finding a better way to meet customers needs, in which of the following stages are you? Options: Quality Control, Quality Planning, Quality Improvement, None of the Answers are Correct

Back

Quality Improvement

Front

Are frontline employees important to making improvements in quality?

Back

TRUE

Front

What does kaizen mean?

Back

Continuous Improvement

Front

The M in DMAIC stands for which of the following? Market, Model, Measure

Back

Measure

Front

Which of the following is not a quality control system? LEAN, TQM, Six Sigma, Kaizen

Back

Kaizen