Communication Knowledge Check

Front

Which of the following best defines verbal communication? Options: The process of sharing information between individuals by using speech., The use of body language to convey messages., The written exchange of messages., The use of symbols or gestures in place of words.

Back

The process of sharing information between individuals by using speech.

Front

Nonverbal communication is defined as:

Back

The use of body language and facial expressions to convey information.

Front

List two examples of "good" (effective) communication skills.

Back

Listening and Speaking

Front

List two examples of poor communication skills.

Back

Not listening and interrupting

Front

What is a first impression?

Back

First judgement that people make about you