Professionalism Flashcard

Front

What is the appropriate way to address your colleagues in the workplace?

Back

Address them by their title and last name, unless given permission to use their first name.

Front

How should you handle interruptions while working in a professional setting?

Back

Politely acknowledge the interruption and determine if it requires immediate attention or can be addressed at a later time.

Front

What is considered appropriate attire for a job interview?

Back

Business professional attire

Front

Why is it important to adhere to the dress code in the workplace?

Back

To show professionalism and respect for the company's standards.

Front

How can you effectively prioritize tasks to manage your time at work?

Back

By creating a to-do list, categorizing tasks by urgency and importance, setting realistic deadlines, and delegating when necessary.

Front

What are some common time management techniques that professionals use?

Back

Prioritizing tasks, setting goals, creating schedules, and using tools like calendars and to-do lists.

Front

What should you do if you witness unethical behavior in the workplace?

Back

Report the behavior to the appropriate authority or HR department.

Front

Why is it important to maintain ethical behavior in a professional setting?

Back

To build trust, promote a positive work environment, and ensure fairness and integrity in business practices.

Front

How can you resolve a conflict with a coworker in a professional manner? Options: Ignore the conflict and avoid your coworker, Yell and argue with your coworker, Initiate a calm and respectful conversation, Spread rumors about your coworker to other colleagues

Back

Initiate a calm and respectful conversation

Front

What are some strategies for de-escalating conflicts in the workplace?

Back

Using active listening, staying calm, finding common ground, and seeking a compromise.