Personal Selling

Personal Selling

Assessment

Flashcard

Life Skills

9th - 11th Grade

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

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35 questions

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1.

FLASHCARD QUESTION

Front

Which best describes the focus of sales today? Options: To persuade and take orders, To build relationship & create value, To satisfy needs and solve problems, To find identify & qualify potential leads

Back

To build relationship & create value

2.

FLASHCARD QUESTION

Front

Approach the customer
Determining needs
Overcoming objections
Closing the sale
Suggestion selling
Relationship building
What step is missing?

Back

presenting the product

3.

FLASHCARD QUESTION

Front

What selling step is the sales person using when they show you a great case for your new iPhone 7? Options: suggestion selling, closing the sale, presenting the product, none of the above

Back

suggestion selling

4.

FLASHCARD QUESTION

Front

What selling step would you use to help a customer at Nordstrom's shoe department who loves the stylish shoes but is unsure of the purchase because of the price? Options: closing the sale, overcoming objections, suggestion selling, feature benefit selling

Back

overcoming objections

5.

FLASHCARD QUESTION

Front

Personal selling is any form of direct contact between the sales person and the customer.

Back

true

6.

FLASHCARD QUESTION

Front

Purchasing a product for its durability is an example of a _____________ motive for purchasing.

Back

Rational motive

7.

FLASHCARD QUESTION

Front

There are 3 types of selling approaches, which of the following is NOT one of the three? Greeting approach, Merchandise approach, Selling approach, Service approach

Back

Selling approach

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